At ECM I played a multifaceted role which encompassed the maintenance, development and user support of a comprehensive logistics system based on an IBM iSeries AS/400 server. This involved writing and testing technical specifications and change requests, executing SQL queries for data manipulation, troubleshooting errors, and providing user training and support.

I additionally configured and maintained Electronic Data Interchange (EDI) messaging across various platforms and protocols and using various file formats, manipulating and validating incoming data before insertion to a DB2 database via SQL. Have leveraged IBM Cognos Impromptu for Business Intelligence reports, and developed Excel macros in VBA that interface with the logistics system.

I was responsible for the development of in-house projects such as a vehicle maintenance calendar and time tracking application, written in PHP with the TALL stack, deploying to AWS EC2 instances. Have also managed a project in which I designed the user interface, technical specification, and change requests thereafter for an order-tracking mobile application.

Volunteering at GAME for work experience, I gained confidence around customers and got a feel for how a retail store operates. I handled trade-ins, organised stock, worked the cash register, guided customers around the store, recommended products based on my knowledge, prepared the store, etc. In working here I showcased my ability to adapt to any environment, and worked on my social skills in doing so.

Working in a McDonalds franchise requires a lot of teamwork, it is treated a lot like an assembly line - you listen to the person on your right, add in or remove necessary information, then pass down to your left, while listening to call-outs from other parts of the kitchen as well. Teamwork and communication is essential in the highly fast-paced environment, and working here made me comfortable working with others.